Spotlight Acting Ltd
TERMS & CONDITIONS
All terms and conditions as well as standard rules for the classes have been outlined below. There are two sections which must be read thoroughly.
Part A - Membership Terms and Conditions
This section will cover all aspects of your membership with us, how you make payment and any other charges that may be incurred during or ending the membership and any other important information regarding your membership.
Part B – Rules and Regulations
This section will set out the rules and regulations that apply at all time to all of our members at all sessions and performance shows. All members are entitled to a fun but safe learning environment and these rules and regulations allow us to ensure that this is maintained.
1.Information about us and how to contact us
We are Spotlight Acting LTD and our registration number is 13948908. If you wish to discuss any concerns regarding in class issues, please speak directly to your lead teacher. If you have queries around payments & invoices, please email the head office team at spotlightacting.office@gmail.com. For any complaints, please send them via email to head office who will redirect them to the company director.
2. Your Membership
You will receive a welcome email confirming the start of your membership along, details of your class, payment amount(s) and the terms and conditions. All memberships run for a ‘school term’ and dates will be confirmed via email.
3. Fees
(a) Invoices for payment will be sent in advance via email they are to be paid in advance and at least 2 weeks prior to the first class starting. Payments are to be made directly to the account detailed below.
Name: Spotlight Acting LTD
Bank: Barclays
Account Number: 80309117
Sort Code: 20-54-25
(b) If payment is not received, we will automatically cancel your membership and remove your child from the class. If the payment is received late, you will incur a £5 late payment fee.
(c) Your invoice will show the total amount for the term. The invoice can be paid in full or, in instalments shown on the invoice. Your booking is not confirmed until we have received either the full payment or first instalment.
(d) From time to time, we may increase the price of your membership. We will give you at least 30 days notice prior to any increases.
4. Refunds
Payments will be returned if a class has to be cancelled due to minimum numbers not being achieved. We don't issue refunds for missed sessions due to your own circumstances such as holidays, illness or other.
5. Illness
If your child is unwell, we ask that you must refrain from bringing your child to class if they have had any form of illness within 48 hours of the class.
6. Termination
We ask that you give three weeks notice by email if you want to end your subscription to any of our classes.
We will terminate any membership immediately, without refund, if you fail to make payment or if we feel that behaviour of the child and/or adult is disruptive, abusive or causes a safety risk to others.
7. Medical
You must declare all medical conditions and injuries during registration and keep us up-to-date should this change by emailing/calling us at Spotlightacting21@gmail.com / Spotlightacting.office@gmail.com / Calling 07870 637005.
You are solely responsible for ensuring that the emergency contact details we have for you are correct and up to date.
Spotlight Acting Ltd or any of their staff are not responsible for any loss or injury during the class.
8. Photograph consent
You must declare if you do not want your child to be photographed for marketing use, and keep us up-to-date should this change using the given email address or phone number.
Part B
- Behaviour
All children, parents and carers and staff are to be treated with respect and equally. We will not tolerate any behaviour that is disruptive or abusive or causes a risk to others. We want to make sure everyone stays safe during their lessons, this means listening to the teachers instructions and waiting patiently to be collected by an adult.
2. Uniform
Children should wear the correct clothing for their class which is a T shirt and black leggings or joggers, trainers/plimsols or jazz shoes. T-shirts with the logo are £12.50 and are to be ordered via emailing spotlightacting.office@gmail.com. You will then be invoiced and once payment received, will be provided to you.
3. Have fun!
Please encourage everyone where possible and cheer on your group and celebrate achievements as a team!